FREQUENTLY ASKED QUESTIONS
Q: I want to join a course next week. Are there any places still available?
A: Our courses are run all year round and students can start their course on any day of the week. Last-minute group-bookings are available; however, for specific courses kindly contact us at least one day prior to when you wish to start your course, so that we may check for availability.
Q: How do I register for a course?
A: You may register for a course either by clicking here, or you may choose to email us on firstname.lastname@example.org. Alternatively, you may also book through your travel agent.
Q: Do I need to bring any course material with me?
A: ELA provides course material to all its students in the form of a book and printed handouts, therefore it is not necessary to bring your own material. However, if you have booked an individual course, please feel free to bring along any additional material you feel will be of help to you during your lessons.
Q: What is included in my Welcome Pack?
A: Students are given two welcome packs. One is given upon pick-up at the airport, where a company representative will give you a booklet featuring information pertaining to Malta, and details regarding the school. Should you have booked stay at an ELA Apartment, this is also where the keys for your apartment will be given. Another information pack (which doubles as a folder for you to keep your notes and papers in!) is given on your first day, and includes a calendar, map of Malta, general information about the school, a feedback form, a list of establishments where students may benefit from discounts when presenting the student card, and information regarding on-call house doctors.
Q: Do I have to book accommodation and transfers through your school?
A: Students have the option of either booking accommodation themselves, or through the school. ELA offers its students school residences, self-catering apartments, hotels, hostels, and host families. All our accommodation is within walking distance of the school, or along the main bus route, and all are offered at special rates for ELA students. It is recommended that requests for accommodation (particularly for the summer months) are received well in advance as rooms can rapidly fill up, and accommodation options may quickly become limited. If you have booked a transfer, our airport representative will welcome you to Malta and English Language Academy. This is organised as soon as you send your flight details to the School – please do this no later than 7 days prior to your arrival.
Q: How do I pay for the course and accommodation?
A: In order to confirm your attendance, a non-refundable course deposit of €60.00 is required. For accommodation booked through the school, 50% of the accommodation payment is required in order to confirm your reservation (unless stated otherwise). Payment may be effected either by credit card or through a bank transfer. The outstanding balance is to be paid upon your arrival at school. Should students wish, the total amount may be paid prior to their arrival.
Q: Is your school accredited with any organisation?
A: ELA is fully licensed by the Malta Ministry of Education, approved by the Ministry of Tourism, and is an accredited founder member of FELTOM (Federation of English Language Teaching Organisations Malta).
Q: Can I sit for any examinations in Malta?
A: ELA is currently the only TOEFL iBT Centre in Malta! Other examinations, such as IELTS and Cambridge examinations (KET, PET, FCE, CAE, and CPE) may also be sat for in Malta. Full free assistance for exam registrations is provided to ELA students.
Q: What if I require a visa to enter Malta?
A: There are several countries that do not require applicants to apply for a Schengen Visa; however, other countries may require you to apply for a study Visa. For a full list of countries requiring Visas, kindly click here. Recently, the Maltese authorities have also introduced work Visas for students taking an English Language course in Malta. We strongly recommend that any student requiring a Visa to enter Malta should check with their local Embassy what documents you require for travel. Further support for student Visas can be found at the Central Visa Unit Malta.
Q: What facilities are provided by the school?
A: Wi-Fi is provided free of charge throughout the school for our students to make use of. A student library, study area, vending machines, computer lab, and interactive whiteboards may all be found at the school. ELA is also wheelchair accessible. We have also recently undergone an extensive refurbishment exercise, with the classrooms being modernised to suit everyone’s needs and maximise student comfort.
Q: Do I need to book activities in advance?
A: We offer activities to suit all ages, with activity options changing weekly. Activities may be booked at the school, and last-minute bookings are generally available. Please feel free to speak with our Leisure Coordinator at our school reception who will happily provide you with further information on activities (kindly note that certain activities are weather-permitting)
Q: How are students placed into class?
A: Our group courses for general English consist of a maximum of eight students in winter, and ten in summer. Our business and examination courses have a maximum of six students per class throughout the year. We also offer an Everyday English Mini Group, consisting of a maximum of six students, and our teen summer classes have a maximum of twelve students per class. Our small class structure provides students with ample opportunity for individual attention, and each student is placed into class according to their age, level, and nationality, amongst other factors. Care is taken to have a variety of nationalities in each class, thus providing an opportunity for students to practise the language during class hours, thus making the ELA experience a unique one.
Q: How big is the school?
A: ELA is considered to be a relatively small school in Malta. This enables us to offer all our students a personalised service and a family atmosphere in which they are able to make more friends from different cultural backgrounds. Moreover, this also allows students to apprehend the language more as our Academic staff are able to monitor closely their progress at each and every step.
Q: How far away is the school from the city centre?
A: Our purposely-built school in Gzira is located only 10 minutes away from the Sliema Seafront, and is still within walking distance of all major commodities such as restaurants, bars, shops, pharmacies, as well as scenic views that this area (popular amongst locals and foreigners alike) has to offer. We are situated close enough to walk to popular destinations in the surrounding area, whilst being tucked away from the hustle and bustle of the city.
Q: Do you offer courses for children?
A: Yes, we do! ELA is one of the few schools offering courses for young learners all year round. These courses are available for children as young as 4 years old, ensuring that learning can be a memorable experience for all the family.
Q: What level of English do I need?
A: English Language Academy provides language courses for all levels. COMPLETE our online placement test to determine your level at: Test Your English
Q: Can I go from one level to the next during my stay?
A: ELA holds level tests in order to assess students’ progress depending on their progress. If you score 70% or higher, you will be able to move to the next level.
Q: Do I get a progress report?
A: This is available upon request. Should you require this, kindly speak to our Academic team at the school who will assist you further.
Q: Do I get a certificate?
A: Upon completion of your course, you will be given a Certificate of Attendance showing the number of sessions completed, the type of course taken, and the final level you obtained, according to the Common European Framework of Reference for Languages.
Q: Is there a quiet place in the school for me to study?
A: Yes. There is a self-access study where you can go during break time or after lessons.
Q: Who do I ring in case of an emergency?
A: Our 24-hour emergency number is 00356 7997 0450
Q: Are you open during Christmas and New year?
A: Yes. We are open all year round 😊
Q: What is the damage deposit for?
A: Students opting for self-catering apartments must pay a deposit on registration of €100 which will be held against any possible damage done to the apartment or contents. At the end of the course, this will be refunded on the condition that no damage has been done.